Cookie Policy

At Seriatu, we use cookies to personalize and enhance your experience on our website. This policy explains what cookies are, how we use them, and how you can manage your preferences.

What are Cookies?

Cookies are small text files stored on your device when you visit a website. They collect information about your browsing behavior to improve site functionality and personalize your experience.

Types of Cookies We Use

  • Strictly Necessary Cookies: Enable essential site functionalities such as navigation and security. These cookies cannot be disabled.
  • Performance Cookies: Collect anonymous data about how users interact with the site (e.g., Google Analytics).
  • Functional Cookies: Remember your preferences and choices to provide a personalized experience.
  • Advertising/Targeting Cookies: Track your activities to display relevant ads on other websites.

Cookies may be set by us (first-party cookies) or by our trusted partners (third-party cookies).

Why We Use Cookies

We use cookies to:

  • Ensure proper site functionality
  • Improve user experience through personalization
  • Analyze traffic and usage patterns
  • Display relevant advertisements based on your interests

Cookie Consent

When you first access our site, we display a visible consent banner or pop-up, offering you the option to:

  • Click "Accept All" to allow all cookies
  • Click "Manage Preferences" to customize your choices
  • Continuing to browse the site implies acceptance of cookie use as described in this policy

You can change your cookie preferences at any time by accessing the cookie settings in the site footer.

Legal Basis for Cookie Use (LGPD, GDPR, and International Laws)

  • Strictly Necessary Cookies: Used based on our legitimate interest in providing a functional website.
  • Other Cookies (analytics, advertising): Used only with your explicit consent.

We comply with applicable data protection laws worldwide, including:

  • GDPR (European Union)
  • CCPA (California, USA)
  • LGPD (Brazil)
  • PIPEDA (Canada)
  • Other regional privacy regulations

Third-Party Tools

We use cookies from trusted third parties, including:

  • Google Analytics – performance and navigation analysis
  • Facebook Pixel – personalized advertising
  • Hotjar – browsing behavior analysis

Each partner has its own cookie policy. Please visit their respective websites for more information about data processing.

Cookie Management

You can:

  • Adjust your preferences in the consent banner
  • Change your browser settings to control or block cookies
  • Use browser extensions to manage cookies

Please note: Blocking certain cookies may negatively impact site functionality.

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy, Search, and Services > Cookies

Cookie Duration

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a specified period (details available in cookie settings)

Changes to this Policy

We may update this Cookie Policy to reflect legal changes or modifications in our usage practices. The most recent version will always be available on this page.

Your Rights

Depending on your location, you may have the right to:

  • Access information about cookies we use
  • Withdraw consent at any time
  • Request deletion of data collected via cookies
  • Lodge a complaint with your local data protection authority

Contact Information

Phone: +55 44 99956-1909
Email: sac@seriatu.com
Data Protection: privacy@seriatu.com
Address: Rod. José Carlos Daux, 5500, Sala 211, Saco Grande, Florianópolis, Santa Catarina, 88032-005, Brazil
Business Hours: 9:00 AM – 6:00 PM BRT (Monday to Friday)
Company Registration: CNPJ: 46.084.928/0001-00 | NME NEGÓCIOS DIGITAIS LTDA